Shipping & returns

The catalogue currently accepts sourcing inquiries only. We do not accept paid orders or promise stock availability through this website.

Shipping is confirmed by product and destination

Provide your destination country and postal code. Adhesives and removers may have route, packaging and carrier restrictions. A quote must specify the accepted route, delivery estimate, shipping cost, applicable taxes and who is responsible for import formalities.

No automatic worldwide or free shipping promise

A general product category does not establish that a specific liquid can be shipped. We will not treat a sourcing inquiry as authorisation to substitute products or charge additional fees.

Returns must be agreed before purchase

Any future quote must describe cancellation, unopened-product returns, damaged or incorrect goods, return shipping and mandatory consumer rights applicable to the transaction. A product should not be returned by an unapproved transport method.

Need to change an inquiry?

Send another inquiry and include your earlier reference number. No payment or purchase commitment has been made at the inquiry stage.